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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aundreya Garcia

June 12, 2026

5  out of  5
rating by Aundreya Garcia
"Gary Critchfield's State Farm office is the best! Gary and hia team are always looking for my best interest. The best price that fits my budget while still having sufficient coverage. Office manager Jessica is the best! She always provides the best service and is alwaya on top of every issue. If she says she'll looking to something or follow up on something you can trust her to do so and reach back to you. Highly recommend this office."
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Ryleigh Jones

June 4, 2026

5  out of  5
rating by Ryleigh Jones
"This office is so helpful with getting my payments in quickly and their dedication to help out with anything is appreciated."
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Amanda Hernandez

June 1, 2026

5  out of  5
rating by Amanda Hernandez
"Jessica is always a pleasure to work with. She’s professional, quick to respond, and makes sure everything is handled smoothly. It’s great having someone you can trust to look out for your best interests when it comes to insurance. Highly recommend!"
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Mika Vancelette

June 1, 2026

5  out of  5
rating by Mika Vancelette
"Jessica was super helpful. Would definitely recommend!"
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kendra meza

May 18, 2026

5  out of  5
rating by kendra meza
"Jessica was super helpful and friendly. Took time to answer all my questions and concerns."
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Connie Hwang

November 20, 2025

5  out of  5
rating by Connie Hwang
"I’ve known Gary for 11 years. He is hands down the most generous agent I know. He is a solid individual."
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Alma F Camacho

June 11, 2025

5  out of  5
rating by Alma F Camacho
"I've been in the family of State Farm for 5 years. Whichever agent I talk to is super friendly. They give me the best service. Especially Jessica. I've had 2 car accidents and they've covered everything with no problem. I wholeheartedly recommend it."
We responded:
"Hi Alma, at the Gary Critchfield Insurance Agency, we always try to make sure we give the best service. We really appreciate your loyalty over the years. Glad we are able to assist with your claims."
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Jazmin Quiroga

March 14, 2025

5  out of  5
rating by Jazmin Quiroga
"Gary and his team are so efficient and quick to help! Been with them for years !! Thank you !!! 🙏🏼"
We responded:
"Jazmin, Thank you for the review. We strive to be available and as efficient as possible."
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Ian

March 6, 2025

5  out of  5
rating by Ian
"Been with the Critchfield office for almost 6 years now, always great service and I appreciate Jessica and Czar helping with anything I need!"
We responded:
"Ian Thank you for the review. We truly appreciate your loyalty to our office!!"
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Margorita312

March 6, 2025

5  out of  5
rating by Margorita312
"Excellent team. Any issues/transactions are always handled smoothly and in a timely manner. Not a single complaint here"
We responded:
"Thank you for the review. "
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Diana Youssef

March 5, 2025

5  out of  5
rating by Diana Youssef
"Jessica and Aundreya are so pleasant and easy to work with! Gary is phenomenal and exactly what you want in an agent."
We responded:
"Diana, thank you so much for the review. We always want to make everything as easy as possible for our customers."
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James Anastasia Lander

March 5, 2025

5  out of  5
rating by James Anastasia Lander
"I wish we could do TEN stars. We have been using Gary Critchfield with StateFarm Insurance for our business and personal accounts. He is excellent to work with, great communication, and great rates. Highly recommend."
We responded:
"Thank you for the 10 Star Review! Communication is one of our highest priorities. "
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FLOORS PLUS DESIGN CENTER OF MORGAN HILL

March 5, 2025

5  out of  5
rating by FLOORS PLUS DESIGN CENTER OF MORGAN HILL
"Great people! Excellent service! Would recommend to everybody."
We responded:
"Thank you for the review. We strive to provide the best service possible."
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gas_pigeon _310

March 4, 2025

5  out of  5
rating by gas_pigeon _310
"Best State Farms Office hands down. Professional and great attention to detail. I would like to thank Jessica Chessani for prioritizing my request on getting my documents updated and sent over in less than 5 minutes. I appreciate the first class customer service treatment thank you"
We responded:
"Thank you for the review. Attention to detail is why Jessica runs the office. She keeps us all organized. "
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Andrew Ramirez

February 27, 2025

5  out of  5
rating by Andrew Ramirez
"Jessica Was able to do exactly what I need in 2 minutes… absolutely perfect"
We responded:
"Thank you . Glad she was able to get it done so quickly."
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Antonio O

February 26, 2025

5  out of  5
rating by Antonio O
"Been with Gary for years and it’s always been easy to communicate with him and his staff."
We responded:
"Antonio, Thank you for the review. Being available is our biggest priority. "
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Jonathan T

February 26, 2025

5  out of  5
rating by Jonathan T
"Aundreya was very helpful and generally pleasant when I spoke with her on the phone. She took care of my specific issue right away, and provided additional useful information that I was not aware of. Overall great experience."
We responded:
"Thanks for the review. Glad you had a great experience!"
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Kristine Hoyt

February 26, 2025

5  out of  5
rating by Kristine Hoyt
"Gary’s team has always been so good to get back to you and have been so amazing to work with over many years! They are attentive and responsive"
We responded:
"Kristine, Thank you for the review. We really appreciate your business and loyalty over the years."
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Viviana Delgado

February 24, 2025

5  out of  5
rating by Viviana Delgado
"Best team ever. I’ve had and continue to hold my home insurance and all my auto insurances through this office. They always go out of their way to ensure any questions I have are properly clarified. Whenever there are changes I need to make or document I need regarding my policies, they are easily reachable and prompt to address my inquiries."
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J R

February 20, 2025

5  out of  5
rating by J R
"I call every month to pay my bill . Aundreya and the whole crew there are always super nice and help me out with all my questions. They always do extra I love it. Gary got a good crew there!!"
We responded:
"Thank you so much for the review. Yes i am very blessed to have such a good team that truly cares about our customers."
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Linda Schick

February 14, 2025

5  out of  5
rating by Linda Schick
"Always friendly and very helpful."
We responded:
"Thank you Linda for the Review. Glad we are able to help."
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Jovanna Rangel

February 12, 2025

5  out of  5
rating by Jovanna Rangel
"Excellence in service is rare, but this company consistently sets the standard. Huge shoutout to Aundreya! Her proactive approach, industry knowledge, and commitment to us make this company an invaluable partner in our business. From questions on our personal policy and business policy to reminders when payments are due, she navigates every detail with precision and professionalism. What truly distinguishes them is their ability to blend efficiency with genuine care, always offering solutions, and ensuring we always feel secure in our coverage. Trust is the foundation of any great partnership, and they have earned ours completely. We highly recommend them to anyone seeking not just an insurance provider, but a dedicated ally in risk management and protection."
We responded:
"Thank you for the review and all of the kind words. We strive to make all of our customers feel this way. "
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Chet Hopkins

February 12, 2025

5  out of  5
rating by Chet Hopkins
"Easy to get ahold of and talk to! Gary and his team take the time to listen to your insurance needs and help you with a great solution custom tailored to your needs! Like a good neighbor State farm is there!"
We responded:
"Chet, Thanks for the review. Being available to our customers is what is most important to us. Thank you for recognizing this."
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Mike Stricklin

February 7, 2025

5  out of  5
rating by Mike Stricklin
"Our rep Jessica has been such a great help and always super attentive. One of the easiest companies we have had the pleasure of doing business with!"
We responded:
"Mike, Thanks for the review. Jessica has been with me the longest and for good reasons. She is also my office Manager, because she truly treats the business like an owner along with all of our customers."
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John Kovatch

February 7, 2025

5  out of  5
rating by John Kovatch
"Jessica is the best! Very fast! Very responsive!"
We responded:
"John, Thank you so much for the review. Glad we are taking care of your needs in a timely manner."