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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jazmin Quiroga

March 14, 2025

5  out of  5
rating by Jazmin Quiroga
"Gary and his team are so efficient and quick to help! Been with them for years !! Thank you !!! 🙏🏼"
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Ian

March 6, 2025

5  out of  5
rating by Ian
"Been with the Critchfield office for almost 6 years now, always great service and I appreciate Jessica and Czar helping with anything I need!"
We responded:
"Ian Thank you for the review. We truly appreciate your loyalty to our office!!"
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Margorita312

March 6, 2025

5  out of  5
rating by Margorita312
"Excellent team. Any issues/transactions are always handled smoothly and in a timely manner. Not a single complaint here"
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Diana Youssef

March 5, 2025

5  out of  5
rating by Diana Youssef
"Jessica and Aundreya are so pleasant and easy to work with! Gary is phenomenal and exactly what you want in an agent."
We responded:
"Diana, thank you so much for the review. We always want to make everything as easy as possible for our customers."
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James Anastasia Lander

March 5, 2025

5  out of  5
rating by James Anastasia Lander
"I wish we could do TEN stars. We have been using Gary Critchfield with StateFarm Insurance for our business and personal accounts. He is excellent to work with, great communication, and great rates. Highly recommend."
We responded:
"Thank you for the 10 Star Review! Communication is one of our highest priorities. "
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FLOORS PLUS DESIGN CENTER OF MORGAN HILL

March 5, 2025

5  out of  5
rating by FLOORS PLUS DESIGN CENTER OF MORGAN HILL
"Great people! Excellent service! Would recommend to everybody."
We responded:
"Thank you for the review. We strive to provide the best service possible."
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gas_pigeon _310

March 4, 2025

5  out of  5
rating by gas_pigeon _310
"Best State Farms Office hands down. Professional and great attention to detail. I would like to thank Jessica Chessani for prioritizing my request on getting my documents updated and sent over in less than 5 minutes. I appreciate the first class customer service treatment thank you"
We responded:
"Thank you for the review. Attention to detail is why Jessica runs the office. She keeps us all organized. "
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Andrew Ramirez

February 27, 2025

5  out of  5
rating by Andrew Ramirez
"Jessica Was able to do exactly what I need in 2 minutes… absolutely perfect"
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Antonio O

February 26, 2025

5  out of  5
rating by Antonio O
"Been with Gary for years and it’s always been easy to communicate with him and his staff."
We responded:
"Antonio, Thank you for the review. Being available is our biggest priority. "
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Jonathan T

February 26, 2025

5  out of  5
rating by Jonathan T
"Aundreya was very helpful and generally pleasant when I spoke with her on the phone. She took care of my specific issue right away, and provided additional useful information that I was not aware of. Overall great experience."
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Kristine Hoyt

February 26, 2025

5  out of  5
rating by Kristine Hoyt
"Gary’s team has always been so good to get back to you and have been so amazing to work with over many years! They are attentive and responsive"
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Viviana Delgado

February 24, 2025

5  out of  5
rating by Viviana Delgado
"Best team ever. I’ve had and continue to hold my home insurance and all my auto insurances through this office. They always go out of their way to ensure any questions I have are properly clarified. Whenever there are changes I need to make or document I need regarding my policies, they are easily reachable and prompt to address my inquiries."
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J R

February 20, 2025

5  out of  5
rating by J R
"I call every month to pay my bill . Aundreya and the whole crew there are always super nice and help me out with all my questions. They always do extra I love it. Gary got a good crew there!!"
We responded:
"Thank you so much for the review. Yes i am very blessed to have such a good team that truly cares about our customers."
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Linda Schick

February 14, 2025

5  out of  5
rating by Linda Schick
"Always friendly and very helpful."
We responded:
"Thank you Linda for the Review. Glad we are able to help."
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Jovanna Rangel

February 12, 2025

5  out of  5
rating by Jovanna Rangel
"Excellence in service is rare, but this company consistently sets the standard. Huge shoutout to Aundreya! Her proactive approach, industry knowledge, and commitment to us make this company an invaluable partner in our business. From questions on our personal policy and business policy to reminders when payments are due, she navigates every detail with precision and professionalism. What truly distinguishes them is their ability to blend efficiency with genuine care, always offering solutions, and ensuring we always feel secure in our coverage. Trust is the foundation of any great partnership, and they have earned ours completely. We highly recommend them to anyone seeking not just an insurance provider, but a dedicated ally in risk management and protection."
We responded:
"Thank you for the review and all of the kind words. We strive to make all of our customers feel this way. "
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Chet Hopkins

February 12, 2025

5  out of  5
rating by Chet Hopkins
"Easy to get ahold of and talk to! Gary and his team take the time to listen to your insurance needs and help you with a great solution custom tailored to your needs! Like a good neighbor State farm is there!"
We responded:
"Chet, Thanks for the review. Being available to our customers is what is most important to us. Thank you for recognizing this."
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Mike Stricklin

February 7, 2025

5  out of  5
rating by Mike Stricklin
"Our rep Jessica has been such a great help and always super attentive. One of the easiest companies we have had the pleasure of doing business with!"
We responded:
"Mike, Thanks for the review. Jessica has been with me the longest and for good reasons. She is also my office Manager, because she truly treats the business like an owner along with all of our customers."
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John Kovatch

February 7, 2025

5  out of  5
rating by John Kovatch
"Jessica is the best! Very fast! Very responsive!"
We responded:
"John, Thank you so much for the review. Glad we are taking care of your needs in a timely manner."
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Socal Concrete Cleaners

February 5, 2025

5  out of  5
rating by Socal Concrete Cleaners
"Been using Gary’s Team with Statefarm for a couple years now with both my business and personal vehicles. Nothing but great things to say about service. Aundreya, Jessica & Cj have always been super prompt and very helpful with certificates of insurance and adding new vehicles. Thank you to the team we appreciate your prompt and professional service."
We responded:
"Thank you for the review. We take pride in getting certificates out to our business customers as quickly as possible. We understand how important it is for you to get them quickly so you can start the job at hand."
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Joey Sanchez

February 3, 2025

5  out of  5
rating by Joey Sanchez
"Jessica Chessani is amazing. She helped me every step of the way. She answered all my questions and was very patient. Thank you again Jessica for your help. 🙏🏼👍🏼"
We responded:
"Joey, Thank you for the nice words. Glad we are taking the time to make sure we have you covered."
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howard crawford

January 29, 2025

4  out of  5
rating by howard crawford
"Was concerned over my autopay not being processed and as always Jessica was there to take care of my concerns. She checked and called me back within minutes and assured me everything was fine. Payment has now been processed. Thanks again to Jessica."
We responded:
"Thank you sir. Glad were able to address your concern quickly and give you that piece of mind."
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amanda leitera

January 16, 2025

5  out of  5
rating by amanda leitera
"I recently had the pleasure of working with Jessica at State Farm Insurance, and I couldn't be more impressed! She was incredibly knowledgeable, friendly, and took the time to answer all my questions. Jessica made the process of selecting the right insurance coverage easy and stress-free. I highly recommend her for anyone looking for reliable and personalized service. Thank you, Jessica!"
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Ryan Hansele

October 22, 2024

5  out of  5
rating by Ryan Hansele
"Great office and staff. They always answer and take care of you. Thank you guys!"
We responded:
"Ryan, thank you so much for the review. Glad to hear we are taking good care of you. We truly appreciate your business and your loyalty."
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Miriam Mitchell

August 15, 2024

5  out of  5
rating by Miriam Mitchell
"They are helpful courteous and professional great people to work with"
We responded:
"Miriam, Thank you so much for the review. We are grateful that you trust us with your Auto and Renters Insurance."
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32 KINGS

August 14, 2024

5  out of  5
rating by 32 KINGS
"We are new customers to state farm but sure enough after only a few months we were rear ended. Jessica was a pleasure to work with. She helped guide me step by step through the claim process. We manged to get my rental car sent out to me Asap, and I was paid out for my total loss right away. She saved me so much time and alot of headache. We now have a replacement car and it's as if the accident never happend :) We can't recommend this team enough. Thanks statefarm!"
We responded:
"Thank you so much for the review! I am glad we made the insurance process so seamless for you. "